Privacy Policy
Your documents and personal information are treated with strict confidentiality. We use your files only to print your order, we never sell or share them, and we delete them on a fixed schedule.
Academic Document Confidentiality
We recognize that academic and professional documents entrusted to NotesPrint including thesis chapters, dissertation research, architectural layouts, exam preparation notes, and legal affidavits represent intellectual property of the highest value.
- Your documents are processed exclusively for fulfilling your immediate print and binding order.
- We will never index, share, duplicate, sell, or license any part of your intellectual work.
- Submitted files are never used for public portfolio displays, social media marketing, or samples.
- Physical copies are delivered strictly to you or your designated collection partner.
File Handling & Secure Lifecycle
Customer files reach us through: uploads on notesprint.in (sent over HTTPS), WhatsApp chats (end-to-end encrypted), email (encrypted in transit), or a USB drive at our counter.
How Long We Keep Your Files
Files uploaded on notesprint.in are stored privately (never publicly accessible) and are deleted automatically 48 hours after upload; the download link our staff receive stops working at the same time. Files sent on WhatsApp or by email, and working copies on our print computers, are deleted within 7 days of your order being completed. You can ask us to delete your files sooner at any time.
Physical Misprint Shredding
Test calibration sheets, misprints, or paper offcuts generated during machine setup are immediately shredded on-site in closed cross-cut shredders and never discarded in accessible trash bins.
Who Sees Your File
Our staff open your file only to check, print and bind your order. We do not open it for any other purpose.
How Long We Keep Your Details
- Website quote and contact emails (your name, phone, email, address and message): deleted 7 days after they arrive.
- WhatsApp chats and your name / number in our order records: deleted 90 days after your order is completed, so we can handle reprints, quality claims and payment questions.
- Files: website uploads after 48 hours; files sent on WhatsApp or email within 7 days (see above).
- On your own device: the quote form remembers what you typed until you close the tab, and the specifications (not your name or number) of your last order so you can reorder. Clearing your browser data removes them.
Personal Data We Collect
When you place an order or request an estimate via our website form, counter, or WhatsApp, we collect only minimal transactional details:
- Full Name: Required for invoice identification and order tagging.
- Mobile / WhatsApp Number: For status updates, quotation approvals, and pickup alerts.
- Email Address: Optional; used solely for transmitting digital invoices or price estimates.
- Delivery Address: Required strictly for dispatching items via Porter on-demand courier.
- Print Specifications: Page dimensions, color preferences, GSM paper weight, and binding style.
How We Use Your Information
Your details are utilized strictly for order execution and customer support:
- Fabricating, printing, binding, and packing your order according to your exact specifications.
- Sending completion updates, readiness notifications, and payment receipts.
- Coordinating delivery routing with our logistics partner (Porter) when home delivery is requested.
- Addressing post-order queries or quality claims raised within 24 hours.
What We Never Do
- We never send spam emails, promotional SMS blasts, or automated marketing robocalls.
- We never sell, rent, or trade your contact list to data brokers or advertising third-parties.
- We never conduct automated algorithmic profiling on your print contents.
Third-Party Service Providers
Porter On-Demand Courier
When you request doorstep delivery, we share only your name, contact phone number, and physical destination address with the assigned Porter driver for delivery completion.
Google Analytics 4 (GA4)
We use Google Analytics 4 to count visits and see which pages are used (pages viewed, device type, approximate city). Google Analytics 4 does not log or store IP addresses, and we do not use it to identify you or for advertising. You may opt out using the Google Analytics Opt-out Add-on.
WhatsApp Business
Customer correspondence over WhatsApp is encrypted in transit and subject to Meta's privacy infrastructure. We utilize WhatsApp strictly as a direct messaging tool for quote approvals.
Your Rights & Immediate Data Erasure
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Instant File Deletion: Request manual file purge from our print computers right at the counter upon order pickup.
- Information Access: Ask for a summary of contact details associated with your recent order invoice.
- Data Correction: Update or rectify any erroneous phone number or billing information.
- Complete Erasure: Request the deletion of your quotation entry and mobile record once payments have cleared.
- Grievance Redressal: Complain to our Grievance Officer (Section 08), and, if you are not satisfied with the outcome, to the Data Protection Board of India.
- Nomination: Name another person to exercise these rights for you in case of death or incapacity.
Tell our counter staff, WhatsApp +91 99360 80286, or email notesprint.in@gmail.com. We confirm receipt within 48 hours and complete the deletion or correction within 7 days, then tell you it is done. We may ask you to confirm the phone number used for the order so that only you can make the request.
Technical Security Safeguards
We deploy standard security practices across our web platform and store hardware:
- HTTPS Encryption: Every page, form and file upload on notesprint.in is sent over an encrypted HTTPS connection.
- CSRF Protection: Web quote forms incorporate anti-CSRF tokens to halt unauthorized cross-site submissions.
- Strict File Filtering: Uploads are checked by their actual contents against an allowed list (PDF, Word .docx, PowerPoint .pptx, JPG, PNG, WEBP, DWG, DXF); programs and macro-enabled documents are rejected.
- Private Storage: Website uploads are stored outside the public website, reachable only through a signed staff link, and deleted automatically after 48 hours.
Grievance Officer & Contact Information
For privacy questions, complaints or requests about your data, contact our Grievance Officer:
Email notesprint.in@gmail.com · WhatsApp / call +91 99360 80286 · Shop No. LG-5, LDA Complex, Vibhav Khand-4, Gomti Nagar, Lucknow 226010. We acknowledge every complaint within 48 hours and resolve it within 7 days.
You can also reach us here:
Shop No. LG-5, LDA Complex, Vibhav Khand-4, Gomti Nagar, Lucknow, UP 226010
Open Daily: 9:00 AM - 9:00 PM IST