Academic Document Confidentiality
We recognize that academic and professional documents entrusted to NotesPrint — including thesis chapters, dissertation research, architectural layouts, exam preparation notes, and legal affidavits — represent intellectual property of the highest value.
- Your documents are processed exclusively for fulfilling your immediate print and binding order.
- We will never index, share, duplicate, sell, or license any part of your intellectual work.
- Submitted files are never used for public portfolio displays, social media marketing, or samples.
- Physical copies are delivered strictly to you or your designated collection partner.
File Handling & Secure Lifecycle
Customer files are received through secured channels: HTTPS browser uploads, end-to-end encrypted WhatsApp chats, TLS-encrypted email, or direct counter USB drives.
24-48 Hour Automatic Purge
All digital files (PDF, DOCX, DWG, images) are permanently deleted from our printing workstations and temporary upload staging caches within 24 to 48 hours following order completion. This deletion routine is automated and unrecoverable.
Physical Misprint Shredding
Test calibration sheets, misprints, or paper offcuts generated during machine setup are immediately shredded on-site in closed cross-cut shredders and never discarded in accessible trash bins.
Restricted Workstation Access
Only the specific operator processing your job has active access to the document staging directory during printing.
Personal Data We Collect
When you place an order or request an estimate via our website form, counter, or WhatsApp, we collect only minimal transactional details:
- Full Name: Required for invoice identification and order tagging.
- Mobile / WhatsApp Number: For status updates, quotation approvals, and pickup alerts.
- Email Address: Optional; used solely for transmitting digital invoices or price estimates.
- Delivery Address: Required strictly for dispatching items via Porter on-demand courier.
- Print Specifications: Page dimensions, color preferences, GSM paper weight, and binding style.
How We Use Your Information
Your details are utilized strictly for order execution and customer support:
- Fabricating, printing, binding, and packing your order according to your exact specifications.
- Sending completion updates, readiness notifications, and payment receipts.
- Coordinating delivery routing with our logistics partner (Porter) when home delivery is requested.
- Addressing post-order queries or quality claims raised within 24 hours.
What We Never Do
- We never send spam emails, promotional SMS blasts, or automated marketing robocalls.
- We never sell, rent, or trade your contact list to data brokers or advertising third-parties.
- We never conduct automated algorithmic profiling on your print contents.
Third-Party Service Providers
Porter On-Demand Courier
When you request doorstep delivery, we share only your name, contact phone number, and physical destination address with the assigned Porter driver for delivery completion.
Google Analytics 4 (GA4)
Our website utilizes GA4 with IP anonymization enabled to collect aggregated web performance data (such as page speed and visit counts). You may opt out using the Google Analytics Opt-out Add-on.
WhatsApp Business
Customer correspondence over WhatsApp is encrypted in transit and subject to Meta's privacy infrastructure. We utilize WhatsApp strictly as a direct messaging tool for quote approvals.
Your Rights & Immediate Data Erasure
In accordance with Indian Information Technology rules and ethical standards, you have the right to:
- Instant File Deletion: Request manual file purge from our print computers right at the counter upon order pickup.
- Information Access: Ask for a summary of contact details associated with your recent order invoice.
- Data Correction: Update or rectify any erroneous phone number or billing information.
- Complete Erasure: Request the deletion of your quotation entry and mobile record once payments have cleared.
Notify our counter staff during collection, or contact us directly via WhatsApp at +91 99360 80286 or email at notesprint.in@gmail.com. Deletion requests are processed promptly.
Technical Security Safeguards
We deploy standard security practices across our web platform and store hardware:
- HTTPS / TLS 1.3 Encryption: All web submissions and calculator requests transit through secure encrypted sockets.
- CSRF Protection: Web quote forms incorporate anti-CSRF tokens to halt unauthorized cross-site submissions.
- Strict File Filtering: Upload endpoints validate file signatures against a strict whitelist (PDF, DOCX, ZIP, JPG, PNG) and reject executables.
- Isolated Temporary Storage: Files uploaded via form are housed outside the public web root and cleaned automatically.
- Air-Gapped Print Workstations: Production computers operate in secure, password-protected offline partitions.
Grievance Officer & Contact Information
If you have any questions, privacy concerns, or data erasure requests, please contact our support team:
Shop No. LG-5, LDA Complex, Vibhav Khand-4, Gomti Nagar, Lucknow, UP 226010
Open Daily: 9:00 AM - 9:00 PM IST