Acceptance & Scope of Agreement
These Terms and Conditions constitute a legally binding agreement between NotesPrint and the customer for all printing, document reproduction, binding, and finishing services rendered. You confirm your acceptance of these terms whenever you:
- Submit files at our counter, via WhatsApp, or through our website quotation form.
- Approve a quote or order specification verbally, via WhatsApp message, or electronically.
- Make any advance or full payment (UPI or cash) for custom printing services.
- Collect your printed, bound, or laminated order from our counter or receive it via courier.
If you do not agree with any part of these terms, please refrain from placing an order and contact our support team to discuss your specific requirements before work begins.
Services Offered
NotesPrint provides professional academic and commercial document reproduction services at transparent prices published on our website:
B&W and vibrant color printing on A4, A3, A2, A1, and A0 paper sizes. Standard 75 GSM up to 100 GSM Bond stock.
University-compliant hardcover binding with golden foil embossed lettering, ribbon marker, and corner protectors.
Spiral binding with transparent front cover, soft cardstock binding, and heat thermal binding for project reports.
Architecture drawings, CAD blueprints, and engineering schematics on 90 GSM stock printed at exact scale.
Hot roll and pouch lamination in multiple sizes including ID card, certificate, A4, and A3 formats.
12x18 and 13x19 inch digital prints on 100 to 300 GSM cardstock for academic presentations and events.
Customer File & Specification Responsibilities
Print-Ready Files
You are solely responsible for ensuring that all files submitted for printing are print-ready and accurate. NotesPrint prints files exactly as submitted. We do not edit, proofread, correct spelling, or alter submitted page designs unless explicitly contracted for formatting services.
Recommended File Formats
- PDF (Standard / Recommended): Embed all fonts, verify 300 DPI resolution on raster graphics, and set correct page dimensions.
- Word (.docx): May exhibit subtle font substitutions or margin drift across operating systems. Conversion to PDF is strongly urged.
- AutoCAD (.dwg / exported PDF): PDF vector export is required for guaranteed 1:1 scale reproduction on architecture sheets.
- Image Formats (JPG, PNG): Must be minimum 300 DPI at physical output dimensions to prevent pixelation or blurriness.
NotesPrint is not liable for defects resulting from customer file errors, including misspellings, incorrect page numbering, low-resolution artwork, improperly embedded fonts, or orientation mistakes in the original file. Please inspect your digital proofs carefully before sending.
Turnaround Time & Order Collection
Estimated turnaround durations for typical standard jobs are outlined below:
| Service Type | Estimated Turnaround | Operational Notes |
|---|---|---|
| Document Printing (Assignments, Notes) | 15 - 30 minutes | Turnaround may vary during peak semester submission weeks |
| Large Format Blueprint / Drawing Sheets | 20 - 45 minutes | Subject to paper loading and plot complexity |
| Thesis / Dissertation Hard Binding | 2 - 4 hours (Same Day) | Submit before 2:00 PM for guaranteed evening handover |
| Spiral / Soft / Thermal Binding | 15 - 30 minutes | Can be processed while you wait at our counter |
| Bulk Job Orders (500+ Pages) | 1 - 4 hours | Prior notice via WhatsApp recommended for faster batch turnaround |
Uncollected Orders Policy
Completed physical orders that are not collected within 7 calendar days from completion notification will be responsibly recycled or destroyed to manage counter storage. NotesPrint is not responsible for unclaimed materials after this period.
Payment Terms & Refund Policy
Accepted Payment Methods
Payment is due upon order completion at the counter, or prior to courier dispatch for home/college deliveries. We do not store financial or banking credentials.
Custom Manufacturing & Non-Refundable Policy
Printing and binding are customized, irreversible production processes. Once ink and toner are pressed onto substrate stock or binding material has been cut and applied, costs cannot be recovered.
You are entitled to an immediate 100% free reprint or full refund if the defect was caused by our production error:
- Missing pages present in your submitted source file.
- Incorrect paper GSM or size used (e.g., ordered Bond 100 GSM, received 75 GSM).
- Machine toner defects including severe banding, blotches, or faded toner lines.
- Binding defects such as broken wire spirals or loose thesis covers on the day of collection.
Quality Assurance Guarantee
Every single print order at NotesPrint undergoes manual inspection before it is presented to you:
- Page Count Verification: Jobs are counted prior to binding to ensure pagination accuracy.
- Visual Clarity Inspection: Prints are checked for toner density, sharpness, and alignment.
- Binding Durability: Bound volumes are tested to ensure glue cohesion and secure spine casing.
If you notice any quality discrepancy after taking your document home, notify us within 24 hours and we will reprint it without hassle.
Delivery Terms (Porter On-Demand)
NotesPrint facilitates local doorstep delivery throughout Lucknow via third-party on-demand logistics partners (principally Porter):
- Delivery fees are determined by Porter based on distance and vehicle type, payable by the customer.
- We pack orders with moisture-resistant protective covers and sturdy cardboard stiffeners.
- For urgent or highly critical submissions (e.g. final thesis defense hardcopies), in-store pickup is strongly recommended.
Intellectual Property & Lawful Use
The customer warrants that they possess legal ownership or licensed authorization to print all submitted documents. By placing an order, you agree:
- You own or hold fair-use rights to reproduce the submitted educational or commercial content.
- The content does not infringe copyright, registered trademarks, or trade secrets.
- You will not submit defamatory, unlawful, obscene, or fraudulent material.
- You will not request reproduction of government stamps, currency notes, or official counterfeit credentials.
NotesPrint reserves the unconditional right to decline or halt any print request suspected of infringing Indian copyright statutes, university ethics codes, or penal provisions.
Limitation of Liability
To the fullest extent permissible under Indian law, NotesPrint's total liability for any claim arising from an order is capped strictly at the total monetary amount paid for that specific order.
NotesPrint shall not be liable for:
- Consequential academic consequences, lost exam marks, or missed university deadlines due to delays beyond our direct control.
- Third-party courier transit delays or vehicular disruptions.
- Hardware failures on physical USB drives left at our premises.
Governing Law & Contact Information
These terms are governed by the substantive laws of India. Any unresolved dispute arising out of our services shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh.
Shop No. LG-5, LDA Complex, Vibhav Khand-4, Gomti Nagar, Lucknow, UP 226010
Open Daily: 9:00 AM - 9:00 PM IST